Solution
Service management
Service Management module has been developed in the way to maximally make easier and automate routine functions of service employees. There are no insignificant details in work with clients. Fast and polite servicing is being more and more appreciated – Elva DMS will provide you with all possibilities to work in this way!Service Management module includes:
- Catalogues of manufacturer and own works, intervals, allocation of works, regular technical maintenances and service sets for a car model;
- Information on a car owner, service history, warrantees, insurance;
- Automatic spare part ordering, status tracking of ordered spare parts, tracking and control of registered spare parts;
- Invoices for insurers, settlements of accounts on warrantees, recall repair management;
- Accounting of mechanics’ work time and measuring of efficiency by produced/sold hours;
- Tracking of opened service pages, analysis of closed pages, and spares parts accounted in pages.
Service quote card
Functions of this module ensure accounting of service operations – starting from work, spare part, material, external service and warrantee works’ accounting to registration of mechanics’ work time, analysis of service load and measuring of mechanics’ work efficiency.
Integration of the module with accounting record keeping and wide range of functions useful for service receiving employees, mechanics and managers – makes Elva DMS into irreplaceable helper in the work of the car service.
If the only operation field of your company is a car service then you may also use Elva DMS Service Management module separately by adding DMS basic module but without choosing the remaining functionality.Elva DMS will help you to take care of your client’s car:
- Convenient and obvious client entry history, spare part history and overview of product availability (product order overview);
- Discounts specific to a client or a group of clients;
- Processing of spare part replacement (code change);
- Adjusted data exchange with electronic catalogues of spare parts.
Service package card
