Solution
Vehicle CRM
Contact card
Convenient to use and with wide application possibilities – such customer relationship management (CRM) tool will soon become irreplaceable work tool for your employees.
Your employee will not have to look for notes in order to refresh his/her memory – necessary information on clients and interested parties is available in the system. Replacing of colleagues is not going to cause trouble too because all data will be unitary available and it will also limited by access rights of every employee.
To allocate new clients and take care of existing ones – it is basics of a successful business. How to achieve that?
With Elva DMS Customer Relationship Management (CRM) module you will acquire systematic overview of client data base and will be able to use it effectively for accomplishment of marketing campaigns:
- To send campaign offer by filtering data according to specific criteria;
- To use repeated sales possibilities by assessing deal history;
- By developing individual discount policy to certain clients and client groups;
- To find out client’s satisfaction with the acquired product;
- To congratulate clients in their name days or anniversaries, etc.
Increase turnover using possibility to acquire information in a fast manner on your entire assortments and to offer alternative models if the one set selected by the client is not available and to use possibility to sale models that are in the stock.
It is continuously necessary to take care of business improvement, growth and allocation of new clients even regardless the fact that your business is successful. Maintaining of “old” clients by using innovative marketing tools is not less important. Elva DMS Customer Relationship Management (CRM) module provides wide range of possibilities in this field.
By assessing information entered in the system data base you will be able to make significant conclusions on your clients, to systemize it and to realize unused potential for work improvement:
- Setting up and monitoring of vehicle sellers’ operation sequence – from entering of client’s interests to the fact of the vehicle sales;
- Integration with Car sales module;
- Selection and segmentation of contacts – for campaigns, surveys, etc.
