Service Management for Automotive Industry
This functionality provided by Elva DMS enables users to efficiently manage all service activities for different kinds of transporters and/or vehicles. You may use it as a fleet service management solution. Considering that Elva DMS is built directly within Microsoft Dynamics 365, its user interface is as intuitive and easy to use as any other Microsoft business software.
Scheduling & Planning
Auto Repair Time Clock
Time clocking makes it easy to measure repair shop efficiency and to make it more profitable. Register the time mechanic begins, postpones and finishes the job. Use time clocking information to get full reports on shop efficiency, employee productivity and more. Integrations with manufacturer catalogues makes everyday repair shop operations even more convenient.
Vehicle Warranty Management
This functionality is aimed at making it easier to submit vehicle warranty claims to manufacturers. The system allows the user to conveniently use a single service document to manage the service work that has been done. Be informed about a service history of the vehicle and the warranties that are in place at the specific moment in time.
Barcodes for service management
Service History Management
Service Document Management
An agreement is setup by the contract management functionality with the customer regarding the service level that is expected to be delivered. You may also use it for warranty management over service items and spare parts. Information regarding contract history, contract renewal, and contract templates is held within this feature. All details on response times, service levels, discount levels, and service history of each contract can also be recorded into it.