Build trust in customer relationships in the used car business.
Ensure a unique car buying experience to the customers that focuses on customer satisfaction. For used car business building trust is vital. Successful used car business is not only about the ability to find quality cars at great prices but it is also about the ability to fix cars and make them more valuable. Suitable used car ERP system can meet the business needs by using one system.
Used Car Sales Management solution from Elva DMS is able to answer to the following questions:
The integrated CRM system ensures, tracks and analyzes second hand car dealer sales and marketing activities (Sales Performance Tracking). The function allows tasks to be made and assigned for other users and its status to be controlled.
Segment customers by financial information or any other required filter (Contact Management). Financial information with all customer history is integrated with the Elva DMS accountancy department.
Integration with telephone exchanges makes call operations effective and easy to be analyzed.
Electronically schedule service works based on staff load. Get full analysis of service operations and mechanic efficiency.
The spare part management function controls item inventory and automatically replenishes spare parts. It guarantees the right amount of available items constantly.
Before selling the car to the customer, complete the PDI (Pre-Delivery Inspection) process. This will guarantee you have done all the required work for the car before the sale.
After receiving the vehicle, complete the diagnostics with mobile devices (if needed). The car cost management function will record all costs for smartening up the vehicle (oil change, spare parts, car painting etc.) before the sale. This will give the vehicle optimal value.
You can add indirect costs such as transportation, external services, taxes or storage costs etc. to have an accurate and complete price / profit analysis per each car, period or cost center.
The Elva DMS system function for used car dealers is available for use on mobile devices (including bar codes) using Windows Phone, Android and iOS operating systems. All actions made on mobile device is synchronized with the desktop system.
The second hand car dealership mobile device module provides both online and offline connections to the Elva DMS ERP back-office.
Register and analyze the car stock by required criteria. You can get a report on how long the car has been for sale, how old the cars for sale are etc. You can define the required criteria by yourself.
Build customer trust and manage your used car sales business successfully by using integrated automotive ERP system. Have all business data at one place. Dealer management system (DMS) for used car sales – Elva DMS – provides following features:
Microsoft Certified
Microsoft Dynamics certified ERP (enterprise resourse planning system) for automotive industry
Open Code
Development rights for customers
Based on ERP System
Always updated business solution based on world’s leading ERP platform – Microsoft Dynamics 365 Business Central
Flexible and Easy
Flexible and easily modifiable DMS system
Industry Experts
Experts with more than 10 years’ experience in automotive business. High standards for quality – ISO certification for enterprise recourse planning solutions development, implementation and support
Please contact our specialist and we will answer all your questions and provide consultation
Ēriks Birks, Member of the Board
Elva DMS Solution for the Car Dealer & Repair Centre Musa Motors
“Mūsa Motors Group” enterprises are among the most successful and experienced car dealers in Latvia. We are constantly searching for improvements to our operations.
Elva DMS covers the functionality a vehicle importer and authorized dealer might need. The system includes all the functionality and accounting of the spare parts warehouse we need – orders formation, price calculation, warehouse control, and item sales. Warehouse turnover from often sold items to “deadstock” is excellent”, says Ēriks Birks, Member of the Board, Mūsa Motors Rīga, Ltd.
